Shipping Policy

At Kidivo, we aim to get your order to you as quickly and safely as possible, anywhere in Pakistan.

Delivery Coverage

We currently deliver all over Pakistan, including major cities.

Order Processing Time

• Orders are processed and dispatched within 1-2 business days of confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• Order will be delivered in 3-5 Business days.

Delivery times may vary slightly due to courier delays, weather, or public holidays.

Shipping Charges

• We offer free shipping.

Cash on Delivery (COD)

We offer Cash on Delivery on all orders — please keep exact change ready for our rider at the time of delivery.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery window or hasn't arrived, please contact us  with your order number, and we'll look into it right away.

Wrong Address / Failed Delivery

Please ensure your address and phone number are correct at checkout. If delivery fails due to an incorrect address or the customer being unreachable, re-delivery charges may apply.

For any shipping questions, feel free to reach out to us at [contact email/phone].